Frequently Asked Questions

For the Falkirk office there is parking at the retail park on Grahams Road.

For the Stirling office there is parking at the Thistles Shopping Centre.

We have a stair lift in our Falkirk office, but do not have disabled toilets.

In our Stirling office we do not have disabled access facilities.

There are no charges for people using any of our services.

Our Falkirk office is open Monday – Friday from 9.00 am to 5.00 pm. Our Stirling office is open Monday – Thursday from 9.00 am to 5.00 pm.

No.

We cannot offer crisis support. If you need immediate help you should contact Signpost Recovery on 0845 673 1774 for help with addictions or the Samaritans on 08457 90 90 90 for emotional support.

Counselling can help some people to stabilise their substance misuse and cope with any underlying or accompanying issues. Some people may require more intensive or more frequent counselling than others. Counselling is usually provided on an individual basis although on occasion we can counsel couples.

Our Community Rehabilitation Services are designed for people who have acquired some stability and are looking to make further changes in their lives as part of their recovery from substance misuse. Our rehabilitation services provide a mixture of structured group work with individual support.

For some people they may decide to only use counselling while others may progress from counselling to joining our rehabilitation services. Other people may decide that counselling is suitable once they have left our rehabilitation services. It all depends on what your needs are and part of the assessment process is for us to try and help you identify what level of support that you may need.

If you are not sure what service that you need please feel free to contact us to discuss on telephone 01324 874 969.

Yes.

Yes.

You can refer somebody by phone: 01324 874 969, or by downloading the referral form from this website and posting it to:

ASC

32 Vicar St

Falkirk

FK1 1JB

To request an electronic copy of the referral form please call the number above.

Our counselling service can occasionally offer home visits if this is needed.

We pay travel expenses for service users to attend groupwork sessions but not counselling or initial assessment appointments.

Call the office where the appointment is to take place: Falkirk 01324 874 969 or Stirling 01786 450 721. If your appointment is at any other location please call the Falkirk office.

Our counselling service can offer evening appointments if they are needed but most of our appointments are during the day.

You will be contacted within 15 working days of us receiving your referral.

Yes

There is no need to be abstinent from alcohol and/or drugs to receive counselling provided that you are sober and clean on the day of your appointment and that you are not hung over from any consumption or intoxication from the previous evening.

You cannot join our rehabilitation services if you are undergoing a detoxification programme or have only very recently stopped drinking or taking drugs. This is because the rehabilitation services can be demanding and requires a commitment to participate on a regular basis. If you are interested in joining the rehabilitation services we can offer you an assessment appointment during which we can explore with you your circumstances and needs.

It is simply necessary that you have enough stability to be able to attend appointments on a regular basis often but not always weeklyonce per week. We will not continue with an appointment with anyone whom we believe to be under the influence of drugs or alcohol. If we believe this to be the case you will be asked to leave the premises.

Yes we offer counselling to those affected by someone else’s substance misuse.

Approximately 45 minutes.

Normally up to 6 sessions will be sufficient, but it is possible to have more than 6 sessions if this is needed.

10.30 – 3.30

Usually groups can last between six to eighteen weeks with attendance from one to four days per week.

Introduction to Change meets 3 days per week, Step to Change and the Forth Valley College Group meet 4 days per week.

No.

Currently we have no vacancies nor do we anticipate any vacancies arising within the immediate future and when we do recruit we usually use the Good Moves website.

We take on volunteers in a variety of roles varying from counsellors (for those who are in training or in the process of becoming registered) to groupwork assistants to administrators. If you are interested in volunteering with us please call 01324 874 969 or email us.

During the course of their time with ASC volunteers are able to take up training in various topics, dependant on the role they are in.