What happens next?

When we receive your complaint the Chief Executive will acknowledge it in five working days. He will investigate your complaint and contact you with the outcome of the investigations and He will also tell you about what further action you can take.

If you are not happy with the outcome of your complaint or your complaint is about the Chief Executive then you should write to the Chairperson of our Board care of our main Office. You will receive an acknowledgement within ten working days.

Posted in: Complaint - If something goes wrong, we want to know